SupportPilots · Est. MMXXVI · Vol. I
AI customer support.
Installed in 60 seconds.
A real AI copilot that answers your customers from the FAQ and policy text you already wrote. Works on Shopify, WordPress, and anywhere else you can paste a script tag. Credit packs from €5, no subscription required.
- No credit card
- GDPR compliant
- 60-second install
SupportPilots AI
Online
Ask about orders, returns, sizing…
Why is AI support so expensive?
Most AI support tools are priced and packaged like enterprise software, which is fine if you are an enterprise. If you are a small team running a small site, you want something you can install during a coffee break and pay for by the query.
One snippet. Sixty seconds.
Most AI support tools ship with a week-long onboarding process, API credentials to manage, and a calendar invite from a customer success manager. SupportPilots installs with one script tag, the same way you add Google Analytics, and the first AI response is live before your coffee gets cold.
Intercom Fin requires a full Intercom account setup. Our widget runs from a single line of code and your existing FAQ text.
No subscription trap.
Buy credits once, use them at your own pace. There is an optional €29 Pro plan if a monthly rhythm suits you better, but nothing in the product is hidden behind it.
Read more in the FAQ →€5 gets you started.
The smallest pack is €5 for 500 real AI responses, enough to find out whether the widget actually answers the kind of questions your inbox gets, without the €99/month enterprise ritual.
Read more in the FAQ →How do you install SupportPilots?
There is no enterprise sales call, no onboarding sprint, and nobody is going to ask you to schedule a scoping meeting. The install path is one snippet, one dashboard, and whatever FAQ text you were already going to write.
Paste the snippet.
One script tag goes before the closing </body> tag. On Shopify, that means theme.liquid via Online Store, Themes, Edit code. No DNS, no staging, no deploy.
<script src="https://cdn.supportpilots.com/widget/v1/widget.js" data-token="sp_live_YOUR_TOKEN" async></script>
Seed the knowledge.
Paste your FAQ, shipping policy, return window, and a few product notes into the dashboard. Edit anytime and the next query uses the updated text immediately.
Customers get answers.
Real-time answers in your brand voice. When a question is out of scope, the widget hands off to email. One credit per query.
How much does SupportPilots cost?
Eighteen packs from €5 to €1,000, plus a free-text custom amount for anything larger. The per-query price drops as the pack size goes up, so the €5 starter costs €0.0100 per query and the €1,000 pack costs €0.0063. There is an optional €29 Pro plan if a monthly rhythm makes more sense for you, but it is never required.
€5
500 queries
€0.0100 per query
€15
1,700 queries
€0.0088 per query
€35
4,400 queries
€0.0080 per query
€100
14,000 queries
€0.0071 per query
Or buy a custom amount from €1,000+
Which platforms does SupportPilots work with?
One script tag. Drop it into any platform and your AI support widget goes live in under a minute.
Get your evenings back.
Twenty-five free queries on signup, no card on file, and credit packs waiting only if you decide to keep going. It is a real product that answers real customer questions, the same one the other five tools in the Telvara Holdings portfolio have already been stress-testing from the operator side of the inbox.