SupportPilots

SupportPilots  ·  Est. MMXXVI  ·  Vol. I

AI customer support.
Installed in 60 seconds.

A real AI copilot that answers your customers from the FAQ and policy text you already wrote. Works on Shopify, WordPress, or anywhere else you can paste a script tag. Credit packs from €50, paid once.

  • No credit card
  • GDPR compliant
  • 60-second install

SupportPilots AI

Online

Do you ship to Germany on weekends?
Yes, we ship to Germany Monday through Saturday with DHL. Orders placed before 2 PM CET ship the same day. Delivery typically takes 2–3 business days.

Ask about orders, returns, sizing…

The problem

Why is AI support so expensive?

Most AI support tools are priced and packaged like enterprise software, which is fine if you are an enterprise. If you are a small team running a small site, you want something you can install during a coffee break and pay for by the query.

01

One snippet. Sixty seconds.

Most AI support tools ship with a week-long onboarding process, API credentials to manage, and a calendar invite from a customer success manager. SupportPilots installs with one script tag, the same way you add Google Analytics, and the first AI response is live before your coffee gets cold.

Intercom Fin requires a full Intercom account setup. Our widget runs from a single line of code and your existing FAQ text.

See the install guide →
02

Nothing to cancel.

Buy credits once, use them at your own pace. Every pack is a one-off purchase: no card left on file, no renewal date, nothing running quietly in the background.

Read more in the FAQ →
03

€50 gets you started.

The smallest pack is €50 for 500 real AI responses, enough to find out whether the widget actually answers the kind of questions your inbox gets, without the €99/month enterprise ritual.

Read more in the FAQ →
Setup

How do you install SupportPilots?

There is no enterprise sales call, no onboarding sprint, and nobody is going to ask you to schedule a scoping meeting. The install path is one snippet, one dashboard, and whatever FAQ text you were already going to write.

01Step 1

Paste the snippet.

One script tag goes before the closing </body> tag. On Shopify, that means theme.liquid via Online Store, Themes, Edit code. No DNS, no staging, no deploy.

Your install code
<script src="https://cdn.supportpilots.com/widget/v1/widget.js"
  data-token="sp_live_YOUR_TOKEN" async></script>
02Step 2

Seed the knowledge.

Paste your FAQ, shipping policy, return window, and a few product notes into the dashboard. Edit anytime and the next query uses the updated text immediately.

03Step 3

Questions get answered.

Real-time answers in your brand voice. When a question is out of scope, the widget hands off to email. One credit per query.

Credit packs, paid once

How much does SupportPilots cost?

Eighteen packs from €50 to €10,000, plus a free-text custom amount for anything larger. The per-query price drops as the pack size goes up, so the €50 starter costs €0.1000 per query and the €10,000 pack costs €0.0625. Every pack is bought once and lasts 45 days, so you top up when you actually need to and never before.

€50

500 queries

€0.1000 per query

€150

1,700 queries

€0.0882 per query

Most popular

€350

4,400 queries

€0.0795 per query

€1,000

14,000 queries

€0.0714 per query

See all 18 packs →

Or buy a custom amount from €10,000+

Integrations

Which platforms does SupportPilots work with?

One script tag. Drop it into any platform and your AI support widget goes live in under a minute.

ShopifyOne-click app install
WordPressPlugin or embed code
WixCustom embed block
WebflowPaste into page body
SquarespaceCode injection
Custom HTMLSingle script tag

Need a hand?

Need help making your AI support excellent?

Install the widget yourself in 60 seconds, or hire a certified SupportPilot to prepare your FAQ, clean up weak answers, translate your content, set up Shopify or WordPress, and keep your AI support accurate every month.

Install and test

Widget setup for Shopify, WordPress, Webflow, Wix, Squarespace, or custom HTML.

Build your knowledge base

FAQs, shipping, returns, warranty notes, sizing help, and cancellation flows.

Improve weak answers

Experts review real customer questions and fix missing or unclear answers.

Run support monthly

Monthly audits and updates with reporting and human backup support.

For professionals

Help businesses launch better AI support — and earn from your skills.

We're building a certified network of support professionals, FAQ writers plus Shopify and WordPress implementers, translators, template creators, or agencies.

Become a SupportPilot
Ready when you are

Get your evenings back.

Twenty-five free queries on signup, no card on file, and credit packs waiting only if you decide to keep going. It is a real product that answers real customer questions, the same one the other five tools in the Telvara Holdings portfolio have already been stress-testing from the operator side of the inbox.