Contact
Talk to a human.
Real replies, from a real operator, usually inside 4 business hours. No chatbot on this page. We save the AI for our customers' stores.
Category II · Response time
When you'll hear back.
Target · within 4 business hours Worst · 1 business day Hours · Mon–Fri 08:00–18:00 GMT Weekend · urgent only, reply-to-ticket Languages · English
Category III · Legal entity
Who you're talking to.
Telvara Holdings Limited27 Crofton Road, No. 6, 1st Floor
Liverpool, L13 5UJ
United Kingdom
Company no. 17175891
+44 7782 220559
support@supportpilots.com
press@supportpilots.com
Category IV · Not support
Where to go instead.
Pricing and packs, including custom orders
→ all 8 credit packs + custom
Product questions for end customers
→ the embedded widget on the store
Billing receipts and invoices
→ Purchases in your dashboard
Security disclosures
→ security@supportpilots.com
Press & partnerships
→ press@supportpilots.com
→ all 8 credit packs + custom
Product questions for end customers
→ the embedded widget on the store
Billing receipts and invoices
→ Purchases in your dashboard
Security disclosures
→ security@supportpilots.com
Press & partnerships
→ press@supportpilots.com