SupportPilots
Agency partner program

Manage AI support for all your clients.

Agencies and studios that serve small businesses can run AI customer support for many clients from one place. Handle setup, knowledge-base builds, and monthly optimization, and explore referral and revenue-share program options.

Why partner with us

One platform, every client, recurring value.

Multi-client management

Run AI support setup and optimization across many client sites from one provider profile, with permission-based access to each account.

Recurring optimization revenue

Monthly answer audits, knowledge-base updates, and content improvements give clients ongoing value and give your agency repeatable service work.

Referral and revenue-share options

The program includes referral and partner tracking so agencies can earn from clients they bring on. Terms are program options, not fixed guarantees.

What agencies can offer

Services your clients already need.

Widget setup

Install and configure SupportPilots on Shopify, WordPress, and custom sites for each client.

Knowledge-base build

Turn client policies, product notes, and inbox replies into reliable, well-structured AI answers.

Monthly optimization

Review weak or missing answers, refine support content, and keep responses accurate as clients grow.

Translation packs

Localize support answers so cross-border clients can serve customers in more languages.

Multi-site management

Manage several client accounts side by side, with clear scope and separate permissions per client.

How it works

From application to managed clients.

01

Apply as an agency

Submit your profile and choose the company or agency option so we know you manage multiple clients.

02

Get approved

We review your team, experience, and service focus. Early agency partners are approved manually.

03

Add and manage clients

Connect client accounts with their permission. Access is granted by each client and can be revoked at any time.

04

Earn from work and referrals

Bill for setup and monthly optimization, and use partner tracking to earn from clients you refer.

Agency FAQ

Questions agencies ask.

Can we manage multiple client accounts?

Yes. The agency partner tier is built for managing several client accounts from one provider profile, so your team can handle setup and monthly optimization across many sites.

How do client permissions work?

Access is permission-based. Your agency never automatically sees a client's private customer data. Each client grants access to their account, and that access can be revoked by the client at any time.

How do referrals work?

The program includes referral and partner tracking so agencies can earn from clients they bring to SupportPilots. Referral and revenue-share terms are program options, not guaranteed rates, and are confirmed when you join.

Do we apply on a separate form?

No. Agencies use the same application as individual providers. Choose the company or agency option on the form and tell us about the clients and services you plan to manage.

Bring your clients better AI customer support.

Apply as an agency to manage AI support for every client from one place, and earn from setup, optimization, and referrals.